Hospitality recruitment app Supp calls gig-workers contractors. Some users say it leads to casual work without entitlements

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Exclusive: Workers’ rights experts raise ‘alarm bells’ over app requiring ABNs for jobs they say lack worker autonomy

Concerns have been raised that workers using an increasingly popular Australian hospitality gig-work app may be missing out on entitlements such as superannuation by being hired as “independent contractors”, similar to delivery riders.

Launched in Melbourne in 2017, Supp describes itself as a “jobs marketplace”, where hospitality businesses can advertise available shifts to potential workers at an hourly rate, and where workers can secure ad-hoc employment. It was created by Kate and Cameron Reid, the owners of Lune Croissanterie, who maintain a financial stake in the company but are no longer on its board.

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